Terms and Conditions
1. Contract: Invoxico shall approve the work and quote through an email and shall maintain a record of the same. We offer two Months of Free Technical Support for the services we offer. This will include bugs that occurred in our work by us.
2. Browser compatibility: The products delivered by us shall be compatible with the latest version of Chrome, Firefox, and Safari.
3. We do not include Search Engine Optimization in the website development. You will be charged additionally for SEO if you ask for it.
4. Site maintenance: Maintenance and any additional update on the website will also be charged additionally.
5. Any third-party services included by Invoxico like SSL, domain, hosting, backup service, 3rd party plugins, etc. will cost extra.
6. Mode of Payment: We accept all payments through PayPal and wire transfer unless agreed upon otherwise.
7. Delivery Policy: Delivery date will be defined in the Scope of Work/Proposal and it will be share by Invoxico Technologies. If Client changes the Functional Requirement – Client understands and accepts that additional cost and working days will be added to the project, hence the project delivery timeline will need to be revised.
The date by which the project must be delivered to the client; this date must stand automatically extended by the number of days which client takes in providing the content and Project Credentials as may be required to complete the project or to deliver the project or to publish the work done on the client’s staging server or production server or the app stores.
The project must be marked as delivered in any of the following cases:
a) if the Project Files have been delivered to the client via online transfer or the Project Files have been uploaded on a specific location/destination/server provided by the Client.
b) If the Project Files and/or the Apps have been moved/published on a specific server/app store as instructed by the Client.
c) If the Client or the Authorized Client Representative has shared a Sign Off Letter/Document or any other document which is equivalent to the Sign Off wherein the deliverables have been accepted as duly completed in all respects.
8. Refund Policy: We are providing IT services, client makes the payment after completion of service. So, no refunds are available under the Refund Policy.
9. Other Conditions:
a) Only the deliverables that are listed in the quote will be considered during the project development. If any new features, modules, changes in the work previously agreed upon or any other element which is out of scope is requested by the client, it will attract a fresh ETA and a quote for the same will be submitted separately.
b) The client will provide all the content, images, texts, videos, third-party integration, services, API, Plug-in, etc. required for the project. If any of the aforementioned elements attract any expenses, the same will be borne by the client.
c) It will be the responsibility of the client to write and post the content.
d) We shall not be held accountable for any delay in the project submission which may occur due to unavailability or delay of necessary content to be provided by the client.
e) Invoxico will provide design required for the project and client can request 2 revisions free of cost. Any revisions requested thereafter shall be billable.
f) We do not take responsibility for any delay that may be caused by the malfunctioning of any third-party software integrated with the website.
g) The client will buy and provide the Domain Registration & Hosting Server for the installation of the final product.
h) The client will be responsible for making sure that the hosting server provided is compliant with the requirements for hosting server provided by us.
